Quarterly Newsletter: Exciting Updates at Your Automation Integration Partner

New Service Department


At Navus Automation, we’re committed to not just delivering cutting-edge custom robotic automation solutions, but also ensuring their continued excellence throughout their lifecycle. That’s why we’re thrilled to announce the launch of our brand-new Service Department, designed to keep your systems running smoothly and efficiently.

Why the New Service Department?

Our dedication to your satisfaction and operational success extends beyond the installation of your custom machinery. We all understand that even the most advanced systems require ongoing support to maintain peak performance. Our new department is here to provide that crucial support with a comprehensive range of services:

Repairs and Maintenance: Whether it’s routine maintenance or unexpected repairs, our expert technicians can come to you and get it done.

Custom Spare Parts: We manufacture and source a wide range of high-quality spare parts tailored specifically to your machinery, we want to minimize your downtime and maximize your productivity.

Troubleshooting and Support: Encountering a problem? Our experienced engineers are masters at diagnosing and resolving issues efficiently, we’ll find the right knowledge base to solve your problem.

Upgrades and Enhancements: Looking to boost the performance of your existing systems in a fast-moving world? We offer solutions for upgrading and enhancing your machinery to keep you at the forefront of technological advancements.

How to get in touch!

At any time reach out to service@navusinc.com and someone will reach out to you as soon as possible!

Updated Contact Information

General Manager

Jeanice Pratt

  • Signed onto Navus as the new captain back in March, keeping the organization on target and moving in the right direction.
  • MBA, Background in Tech, Nuclear, Accounting, Marketing, Sales.
  • Avid gardener, loves spending time with her new grandchild and 4-legged friends.
  • E: jpratt@navusinc.com
  • C: (865) 804-0531

Project Manager

Curtis Brayman

  • Curtis is moving from Operations Manager to the Project Manager role as Jim enjoys his retirement.
  • Primary responsibilities will be project management. He will also continue to oversee the shop, engineering, procurement, facilities, and parts and service as Navus continues to reorganize. 
  • Strong background in manufacturing electric vehicles and custom yachts. 
  • If you call after hours, he will likely be at one of his sons’ sporting events. He enjoys coaching basketball and baseball. 
  • E: cbrayman@navusinc.com
  • C: (865)  617-3110

Business Development Manager

Sam Lawless

  • Evaluates opportunities for integrating automation at customer sites, finding solutions and getting them quoted.
  • MBA, background in sales and automation.
  • Eagle scout, will show you pictures of his cat.
  • E: samlawless@navusinc.com
  • O: (865) 692-8443

Service Manager

Ryan Gallagher

  • Taken over some of Jim Perry’s old responsibilities and building the service department.
  • Will help coordinate Spare Parts, Service Visits, Training, Programming and Engineering support.
  • Background in physics, equipment service, and supply chain management.
  • Avid outdoorsman, with a pair of great pyrenees and a small duck farm.
  • E: rgallagher@navusinc.com
  • O: (865) 692-8443 x100

Project Spotlight

Building Apps That Teach Robots to Weld

Do you ever need high-quality welding for a project but lack the necessary personnel or tools?

Mike Teubert, our Senior Robotics Engineer, and Certified Welding Inspector, is developing innovative applications for the ABB GOFA Cobot designed to simplify the welding process. These Teach Pendant Apps enable individuals with no prior welding experience to achieve professional-level results effortlessly.

By simply entering the material thickness and specifying the start and end points of the weld, users can swiftly produce high-quality welds. The system allows for fine-tuning and automatically corrects for suboptimal angles, ensuring consistent results. No programming knowledge is required—just straightforward operation and excellent outcomes.

Sam Lawless

About Sam Lawless